Best Life Hearing Center: Our Story
Dr. Micacci and her mother, Rita
“My mother passed away from pancreatic cancer in September 2018. Prior to her diagnosis, she was a healthy 68-year-old living her longtime dream of retiring to Cape Cod. When it became clear that she would lose her short five-month battle with this awful disease, my sisters and aunts gathered around her for her final weeks. During this time, I realized that life is short and started to imagine how I wanted to live the rest of mine in a way that would honor her memory. I decided it was time for me to open my own practice as I had always wanted to do. She was my strength, my role model, and my cheerleader. She would be proud.
I opened Best Life Hearing Center to help improve people’s lives through better hearing and to leave a positive impact. I named the practice Best Life Hearing Center for two reasons:
- I believe better hearing leads to a better life through improved communication, and
- this practice is a way for me to live my best life, a way I can serve and make an impact on others.”
-Jennifer Micacci, Au.D.
Meet Our Team
Jennifer Micacci, Au.D.
Owner | Audiologist
Jennifer Micacci, Au.D., is a Doctor of Audiology and the founder of Best Life Hearing Center. She has been practicing for over 20 years and has worked in both Ear, Nose, Throat and private practice settings. She earned her Master of Science degree in Audiology from Southern Connecticut State University and her Doctorate of Audiology from A.T. Still University School of Health Sciences. She holds her Certificate of Clinical Competence from the American Speech Language Hearing Association. She is a fellow of the American Academy of Audiology and a member of the Academy of Doctors of Audiology. She is currently serving as the Vice President for Educational Affairs for the Connecticut Academy of Audiology.
Dr. Micacci has a special interest in tinnitus and is dedicated to helping those who suffer from ringing in the ears.
Ali Burgess, Au.D., CCC-A
Audiologist
Ali Burgess, Au.D., moved from Virginia with her husband and Fox Red Lab, Luda. She earned her B.A. in Communication Disorders at The University of Connecticut in 2012 and completed her Doctorate of Audiology at Bloomsburg University in 2016. Dr. Burgess holds both a license in Audiology and Hearing Aid Dispensing in the states of New York, New Jersey, Virginia and now Connecticut!
Prior to joining Best Life Hearing Center in July 2023, she worked at several ENT practices before making the switch into private practice. Dr. Burgess has extensive experience working with pediatric, adult, and geriatric populations in all areas of diagnostic and rehabilitative audiology. She has special interests in fitting advanced hearing aid technology and evaluations of dizziness and balance disorders.
In her free time, you will find her exploring her new hometown of Glastonbury, testing out the local restaurants, chasing Luda around a park, or relaxing by some body of water.
Casey Martins, Au.D.
Audiologist
Dr. Casey Martins, Au.D., received both her Doctorate in Audiology and her Bachelor of Arts in Speech, Language, and Hearing Sciences from the University of Connecticut. During her doctorate career, she completed a Pediatric Audiology Fellowship through UConn Health for Leadership Education in Neurodevelopmental & Related Disabilities (LEND). She has experience in a variety of settings including ENT, Neurotology, pediatrics, private practice, an outpatient hospital, and a children’s hospital.
Dr. Martins is a fellow of the American Academy of Audiology and holds her Certificate of Clinical Competence from the American Speech-Language-Hearing Association. She has extensive experience in vestibular training, cochlear implants, and fitting hearing devices. Dr. Martins wanted to have a career in a field where she could help individuals communicate better. She finds it incredibly rewarding to help patients be present in the moment instead of missing out on conversations with their loved ones.
Dr. Martins loves to spend time with her husband and daughter. Together they go on hikes and enjoy being outdoors.
Lori Aleks, Au.D.
Audiologist
Lori Aleks, Au.D., was born and raised in Southern California. There she received her Bachelor and Master of Arts in Communicative Disorders from California State University, Long Beach. She then earned her Doctorate of Audiology, from the University of Florida in 2003. She practiced audiology and hearing aid dispensing in California for many years, before moving to Connecticut. She is a fellow of the American Academy of Audiology.
Lori has a particular passion for working with the senior community, focusing on enhancing their communication abilities and overall quality of life.
In her free time, she enjoys Olympic weightlifting and gardening, with each offering a unique balance of physical activity and tranquility.
Morgan Ross, Au.D.
Audiologist
Morgan Ross, Au.D., earned her bachelor’s degree in Speech Language Pathology and Audiology from the University of Akron and her Doctor of Audiology from Northeast Ohio Audiology Consortium. She is a fellow of the American Academy of Audiology.
Dr. Ross has experience in diagnostic and rehabilitative services across the lifespan, including hearing aids, cochlear implants, and bone anchored implants, with a specific interest in pediatrics. She started learning American Sign Language at a young age and continued to take classes in college. She had a professor with a cochlear implant which sparked an interest for her in Audiology. Now, she loves being able to assist others in improving their quality of life, communication, and relationships, especially children.
Originally from a small town in southern West Virginia, Dr. Ross moved to Ohio to continue her education. She always knew she wanted to explore different places before deciding to settle down in Connecticut. Dr. Ross enjoys spending time with her boyfriend and friends, attending book club, traveling, exploring new places, and snuggling with her cat, Ouija.
Olivia Biehl
Scheduling Coordinator | Audiology Assistant
Olivia Biehl graduated from the University of Connecticut in May of 2021. She earned a B.A. in Speech, Language, and Hearing Sciences as well as a B.A. in Biology. She started with Best Life Hearing Center, LLC as a Scheduling Coordinator in September of 2021. She obtained her Audiology Assistant certification in 2022. She enjoys interacting with patients and being able to help with their hearing aids. Outside of work, she enjoys reading, hiking, camping, and spending time with her family and friends.
Amber Recine
Audiology Assistant
During her summers in high school Amber worked at an Endoscopy Center before earning her Bachelor of Science in Communication Disorders from Southern Connecticut State University and then her Audiology Assistant Certification. During her undergraduate studies, Amber took classes in Audiology and enjoyed the information, prompting her to go into the hearing field.
Amber’s younger brother and cousin both have hearing loss, giving her first-hand experience with how it can affect communication. She enjoys helping people solve their problems. Addressing hearing loss can impact their whole life and the lives around them as well.
In her free time, Amber likes to go out with her family and friends. Together they go to NYC often or to see new movies in the theaters. She also enjoys watching baseball and football games, on TV and in person.
Heather Hall
Scheduling Coordinator
Heather is one of our friendly and knowledgeable Scheduling Coordinators. She started her career in the medical field as a Certified Nursing Assistant (CNA) in 2010 where she worked in nursing homes helping the elderly. In 2015 she transitioned into a medical reception position where she has experience with general surgery and vision. Heather chose to work in the healthcare and hearing fields because she enjoys helping people live their best lives, and now, she is able to assist patients with their hearing health.
Heather enjoys spending time with her husband and their two boys, having movie nights, reading, and going to the beach in the summer.
Jessy Lopez
Scheduling Coordinator
Jessy started her career working as a sales associate, then became an operation supervisor. She then worked at a hearing aid chain as a Patient Care Coordinator. During her three years with that company she enjoyed assisting patients with their hearing aids. From there she went to Cardiology Associates as an appointment scheduler. After some time she decided she wanted to go back to the audiology field and was given an opportunity at Best Life.
Jessy enjoys helping patients as they transition into a new chapter in their life with better hearing. In her free time, she likes to be with her family, shop, and relax with her dog, Barry.
Julia Palumbo
Scheduling Coordinator
Julia recently joined our team as a Scheduling Coordinator. She has years of experience in both customer service and food service, and genuinely enjoys helping people. Julia came to the hearing field because of her friends who are hearing impaired. She wanted to learn ways on how she can advocate and help those with hearing loss. Now, she is constantly learning more about hearing health and enjoys meeting the new people who come into our offices every day.
In her free time, Julia likes to bake, paint, and read.
Corrina Isaac
Scheduling Coordinator
Corrina earned her Bachelor of Arts in Biological Sciences from UConn. She joined our team with valuable experience as a Patient Coordinator at a Physical Therapy office. She is well versed in customer service – having over five years of experience.
Corrina has always had a passion for the medical field, sparking her decision to use her customer service skills and experience in a space where she can observe clinical patient interactions. She loves lending a helping hand in providing a better quality of life for patients.
In her free time, Corrina enjoys being with her daughter and trying new restaurants with her sisters.
How We Give Back to Our Community
Best Life Hearing Center is a proud supporter of Project Purple. Project Purple is an impact-driven organization with a vision of a world without pancreatic cancer. Their mission is to find a cure for pancreatic cancer and improve the lives of patients through support, hope, and compassion. Click on the Project Purple logo to learn more about their cause.
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